The EI Telephone Information Service is an automated telephone service that is available 24 hours a day, seven days a week. If you would prefer to speak to a representative, call 1 800 206-7218 between 8:30 a.m. and 4:30 p.m., Monday to Friday, and press "0." You can get general information about the EI program, the Social Insurance Number (SIN), and your specific EI claim.
The Benefits Calculator does not currently calculate benefit entitlement for students, although we are aiming for this to be included in the future. This is because special rules apply and the results provided will not be accurate if you continue with the calculation. This includes students who are full time or part time, or in further, higher, advanced or non advanced education.